Cited 0 times in Scipus Cited Count

A Comparison of Patient Satisfaction with Care Received and Nurse Satisfaction with Care Given

DC Field Value Language
dc.contributor.author유, 문숙-
dc.contributor.author유, 일영-
dc.contributor.author박, 연옥-
dc.contributor.author이, 순옥-
dc.contributor.author홍, 윤미-
dc.date.accessioned2012-01-31-
dc.date.available2012-01-31-
dc.date.issued2003-
dc.identifier.issn1225-9012-
dc.identifier.urihttp://repository.ajou.ac.kr/handle/201003/5419-
dc.description.abstractPurpose: The main purpose of this study was to compare the level of satisfaction of patients with nursing care received, and of nurses with nursing care provided to their patients. Another purpose of this study was to identify the relationship between job satisfaction by the nurses and satisfaction with nursing care they provide.
Method: A self-report questionnaire developed by Yoo & Hong (1999) was used to measure patient and nurse satisfaction. The participants were 147 patients and 133 nurses and data were collected from October 23 to October 30, 2002. Data analysis was done using SPSS WIN 11.0.
Result: The average score for patient satisfaction was 2.47 (maximum score 5.0) and for nurses, 2.20. This difference was statistically significant. The patients gave high scores on care related personal hygiene, but they gave low scores for critical nursing areas such as following appropriate procedure for administering medications. No significant relationship was found between satisfaction with their nursing care by the nurses and satisfaction with the job.
Conclusion: Even though the patient scores were significantly higher than nurses´, the overall average score was very low and critical nursing actions received the lowest scores. It is necessary to identify areas in need of improvement and develop continuing education programs for nurses.
en
dc.formatapplication/pdf-
dc.language.isoko-
dc.titleA Comparison of Patient Satisfaction with Care Received and Nurse Satisfaction with Care Given-
dc.title.alternative간호사와 대상자가 인지하는 간호만족도 비교연구-
dc.typeArticle-
dc.subject.keyword간호만족도-
dc.subject.keyword간호사-
dc.subject.keyword대상자-
dc.subject.keywordSatisfaction with nursing care-
dc.subject.keywordJob satisfaction-
dc.subject.keywordPatients-
dc.subject.keywordNurses-
dc.contributor.affiliatedAuthor유, 문숙-
dc.type.localJournal Papers-
dc.citation.titleJournal of Korean Academy of Fundamentals of Nursing-
dc.citation.volume10-
dc.citation.number2-
dc.citation.date2003-
dc.citation.startPage130-
dc.citation.endPage137-
dc.identifier.bibliographicCitationJournal of Korean Academy of Fundamentals of Nursing, 10(2). : 130-137, 2003-
dc.identifier.eissn2287-1802-
dc.relation.journalidJ012259012-
Appears in Collections:
Journal Papers > College of Nursing Science / Graduate School of Nursing Sciences > Nursing Science
Files in This Item:
Journal of Korean Academy of Fundamentals of Nursing_10(2)_130-137.pdfDownload

qrcode

해당 아이템을 이메일로 공유하기 원하시면 인증을 거치시기 바랍니다.

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

Browse